Frequently Asked Questions about Trauma-Informed Therapy

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At Tanaka Kintsugi we offer compassionate, trauma-Informed therapy in Whitby, and across Ontario. We support you in healing emotional wounds, strengthening relationships, and rebuilding with intention and resilience.

We provide individual therapy for children, youth, and adults. We also provide couples therapy, family counselling, mentorship, critical incident debriefing, retreats, workshops, and faith-based healing spaces.

We provide:

  - Trauma-informed, client-centered care

  - Experienced, registered therapists

  - Virtual and in-person options

  - A focus on meaningful, lasting change

We believe healing is not about fixing what’s broken—but supporting you in becoming whole.

Book a free 15-minute virtual consultation to ask questions, share your goals, and explore whether we’re the right fit for you.

We offer in-person therapy in Whitby and online therapy across Ontario to support you wherever you are.

We support clients across Ontario who are experiencing:

 - Anxiety, stress, or burnout.

 - Trauma and difficult past experiences.

 - Relationship and communication challenges.

 - Life transitions and feeling “stuck”.

Our approach is warm, collaborative, and tailored to your unique needs.

Yes, Tanaka Kintsugi offers secure online mental health therapy and counselling services for clients throughout Ontario. We also offer in-person therapy sessions at our conveniently located office in downtown Whitby, Ontario.

Tanaka is a word of Shona origin meaning "our lives have been made beautiful". Kintsugi is the Japanese art of repairing broken pottery with gold, highlighting beauty in imperfection.

At Tanaka Kintsugi (pronounced tah-nah-kah  kint-soo-gee) we believe that healing is not about erasing pain, but transforming it into strength, wisdom, and beauty.

In many cases, yes. Extended health benefit plans often cover psychotherapy and counselling. Receipts are provided for reimbursement. Coverage varies, it is best to check your individual plan for details.

For your convenience we accept credit card and e-transfer payments. 

Standard therapy sessions are 50 minutes. We also offer shorter 30-minute check-in sessions for existing clients who are looking to maintain progress and stay connected.

Yes. We use secure, encrypted platforms designed to protect your confidentiality and personal information.

This depends on your goals and needs. There’s no one-size-fits-all approach. You can start at a pace that feels comfortable—whether that’s weekly, biweekly, or less frequent—and adjust anytime based on what you need.

No, you do not need a referral to see a therapist in Ontario. You can book a session directly with a registered therapist at any time. In rare cases, some insurance plans may require one for reimbursement, so it’s best to check with your provider.

Yes. You’ll be working with a licensed, registered therapist in Ontario who is qualified to provide safe, ethical, and evidence-based care. We’re also happy to help you understand how your therapist’s credentials align with your insurance coverage.

We ask for at least 24 hours’ notice for cancellations or rescheduling. Late cancellations or missed appointments may be subject to a fee.

Trauma therapy is a supportive process that helps you understand and heal from difficult past experiences so they feel less overwhelming over time. Inspired by the philosophy of Kintsugi, we don’t try to erase what has happened, but gently work to integrate those experiences with care—transforming pain into strength, meaning, and resilience. This approach can help reduce anxiety, improve emotional balance, strengthen relationships, and support a deeper sense of stability and self-understanding at a pace that feels right for you.

 Finding the right therapist begins with choosing someone who feels like a good fit for your needs and goals. You may explore therapist websites, read about their approach, and consider what resonates with you. At Tanaka Kintsugi, we offer virtual therapy across Ontario, making it easy to access support from the comfort of your own space. We also offer a free 15-minute consultation so you can ask questions and see if the connection feels right—because feeling safe, understood, and supported is an important part of the healing process. 

Yes. Painful experiences can become a foundation for growth when approached with care and understanding. Inspired by Kintsugi, we see these moments not as flaws, but as meaningful parts of your story. In therapy, they can be gently integrated—allowing them to become sources of strength, insight, and resilience over time.